Support
Need a hand with Kirei? We’re happy to help.
Contact us
Email support@kireihq.com and we’ll get back to you, usually within one business day. Please include:
- Your business name
- What you were trying to do
- What happened (a screenshot helps)
- Your device + app version (Settings → About)
Common questions
How do I send a quote or invoice to a customer?
Open the quote or invoice, tap Send, and confirm the recipient. We email it as a PDF with a link your customer can view (and pay/accept) online.
My customer didn’t receive the email.
Check the Email delivery panel on the quote/invoice — it shows sent / delivered / bounced. Ask the customer to check spam. If it shows bounced, verify the email address.
How do I add a team member?
Go to Team → Add member, enter their email, and pick their access level. Workers only see the jobs assigned to them.
How do I delete my account or data?
Email us at support@kireihq.com from your account address and we’ll permanently delete your business’s data within 30 days.
See also our Privacy Policy.